⚡ Outage hotline: (032) 340-2916 to 18 — available 24/7 Branch offices & hours Billing inquiry
Payment Channel

MECO Payment Channels

Payment Channels FAQ

Do you have online payment?

Yes. You can pay through GCash, Maya, Metrobank, PNB, and RCBC using their bill-payment options on their apps or websites.

When will the payment be credited?

Posting of payments could take up to 3 business days depending on the billing merchant and will reflect on the next month's bill.

Can I still pay online if my account is for disconnection?

Accounts that are for disconnection and those that are for reconnection are encouraged to settle payments at the MECO office so they can be credited and attended to immediately. Customers who still opt to pay online must call our Customer Service Department (CSD) first.

I have 2 months of pending dues. Can I pay just one month?

Yes, as long as the overdue bill is paid before the scheduled disconnection date. If the account is scheduled to be disconnected within the day, a full payment must be made at the MECO office to cancel the disconnection.

Can I pay using credit cards?

MECO only accepts cash and checks. However, one of our payment partners, MAYA, allows users to fund their MAYA wallet using credit cards, which can then be used to pay MECO bills.

Photo of MECO's payment channels and partners
How it's calculated

Bill formula

Amount due = (Current reading − Previous reading) × Rate per kWh, plus any applicable government charges and prior balance.

Lifeline rate

Subsidized households

Qualified low-usage residential accounts (typically under 100 kWh/month) may be eligible for the discounted lifeline rate.

Rate changes

ERC-approved adjustments

All rate changes follow public notice and approval by the Energy Regulatory Commission before taking effect.

Report an emergency or downed line immediately

Do not approach downed lines. Keep others away and call us right away.

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